FAQs

General FAQs

Every GoRout package comes with: the requested number of devices; wrist/belt bands (equal to the # of devices included in your package); free access to GoRout STEEL (our online software platform); free access to our mobile app for iPhone, iPad & Android; and charging station(s) (depending on the number of units ordered).

Additionally, every package comes with software training, technical support, and a 100% hardware warranty*. *Warranty terms and conditions vary based on package.

Our devices have a battery life of about 6-8 hours, and will charge up to 80% of battery power within two hours.

Note: GoRout does suggest that all devices are charged after each practice.

As part of the GoRout package, you’re provided a charging station that is able to charge all of the devices in your package at one time.

Our products are very durable and designed to be hit during contact at practice. They are shock-proof, dust-proof, and water-resistant/water-proof. So it doesn’t matter if it’s pouring rain, 100 degrees and humid, or below freezing, our products are designed to withstand any environmental factors.

They rarely do, but every device comes with a 100% full-coverage warranty that includes breakage. (The warranty does not include lost/stolen items).

 

Yes. We stand behind all of our products. If any of our hardware products break, malfunction, or are defective, we provide our customers with a 100% no-cost, replacement guarantee.

Note: Warranty terms and conditions vary by package. Learn more here: https://www.gorout.com/warranty/

Our devices are very strong and come with various levels of protection (padding, etc) to ensure players are protected.

GoRout devices are proudly manufactured in collaboration with Connect America and KORE Wireless. Our manufacturing process ensures that each device meets the highest standards of quality and reliability, leveraging advanced technologies and industry expertise. This partnership enables us to deliver top-performing devices that meet the diverse needs of our customers, supporting seamless connectivity and robust performance in the field.

Practice FAQs

Our application and gear adapt to your routine. Below are a few of the many ways coaches have integrated our gear into their practice:

  1. Run more plays with scout teams
  2. Walkthroughs
  3. 7v7
  4. Special teams (KO, KOR, P, PR)
  5. Preparing against up-tempo teams
  6. Reducing install times for new players

Note: Again, GoRout’s system and its products are specifically designed for practice.

No. As of the 2017 season, all of our products use GoRout Air™. GoRout Air™ is the most advanced networking system we’ve ever built. Powered by a national infrastructure, GoRout Air™ uses a spectrum frequency system that allows our software and hardware to communicate via radio airwaves coast-to-coast across the United States, providing teams with the purest, cleanest, and most efficient way to transfer and send real-time play data on the field without disruption. No Syncing. No Routers. No Setup. No Wifi required.

No. GoRout’s software is only a scripting engine that enables you to practice more efficiently. Our software is designed for you to easily import any image file or PDF document (from Hudl, XO’s or Visio for example) into your playbook and build scripts from there.

On sunny days, can you see the screens on the GoRout devices?

The GoRout system can be used in all types of weather (high heat/humidity, snow, rain, etc.) without worry.

The average high school package is between 7-16 units. But package sizes vary across levels due to many factors. A GoRout Sales Representative can work with you to determine the best possible package for your team and budget.

GoRout was created BY COACHES FOR COACHES. Its as easy as dragging and dropping your play cards into our user-friendly scripting platform. Our support team is also on-call 24/7 to answer any questions you might have when using our system.

Road Game/Hotel Walk-Thrus: Our charging box doubles as a carry case for GoRout to be taken with you on the road or to use at the hotel (no additional equipment required).

Summer Camps: Teams use GoRout for 1v1's, diagrams of indy drills/stations for coaches, camp communication across multiple fields, etc.

Captains' Practices: Pre-load scripts into GoRout, players can push plays to each other without coaches needing to be present (NCAA permissible).

Freshmen Installs: Allow freshmen to use GoRout devices when they first arrive on campus to expedite learning (i.e a flash card on the field).

In-Game FAQs

GoRout is currently working with its national network partner to synchronize a solution across all NCAA and NFL stadiums. For High School teams, the GoRout system will work out of the box without any additional equipment to set up on gameday.

Our products are very durable and designed to be hit during contact at practice. They are shock-proof, dust-proof, and water-resistant/water-proof. So it doesn’t matter if it’s pouring rain, 100 degrees and humid, or below freezing, our products are designed to withstand any environmental factors.

Since GoRout’s in-game technology will be a fully customizable experience for you and your staff, our customer success team will be ready and able to train your staff on how to best implement GoRout in-game into your workflow.

No. Each device comes with a 4-way privacy screen to protect your calls, so only players looking directly at the screen can view its content.

Very. GoRout uses advanced encryption methods and secure network transmission systems to ensure your information is as secure as possible. Every GoRout system comes with a unique encryption key that is set at the server and device level for verification, preventing other teams from seeing your play calls.

Our devices are very strong and come with various levels of protection (padding, etc) to ensure players are protected.

The GoRout system can be used in all types of weather (high heat/humidity, snow, rain, etc.) without worry.

The average high school package is between 7-16 units. But package sizes vary across levels due to many factors. A GoRout Sales Representative can work with you to determine the best possible package for your team and budget.

Currently, no. If you want to use GoRout in-game, please contact your state's NFHS Football Rules Committee Voting Member and tell them you want GoRout for in-game use.