Mobile Network Analyst
Posted: March 5, 2025
Position Overview
We are seeking a highly motivated and detail-oriented Mobile Network Analyst to join our dynamic team. The Mobile Network Analyst will be responsible for monitoring, analyzing, and optimizing the performance of our mobile network infrastructure. This role requires a strong understanding of mobile network technologies, excellent analytical skills, and the ability to troubleshoot complex issues. The ideal candidate will possess a passion for ensuring a seamless and high-quality mobile experience for our customers.
Position Status
Full-Time, Remote Office
What You'll Do
- Monitor and analyze key performance indicators (KPIs) of the mobile network, including data throughput, latency, and signal strength.
- Utilize network monitoring tools and software to identify performance bottlenecks and potential issues (i.e., Ookla).
- Generate regular reports on network performance and provide insights to management and engineering teams
- Coordinate with network partners to adjust performance, suggest improvements, and optimize parameters to enhance network capacity and coverage.
- Collaborate with network partners and engineers to implement network upgrades and expansions.
- Investigate and resolve complex network issues, including data connectivity problems, delayed signal transfers, and signal interference.
- Perform root cause analysis to identify the underlying causes of network problems.
- Work with vendors and internal teams (i.e., support) to resolve network-related issues.
- Collect and analyze network data to identify trends and patterns.
- Engage with our customers from time to time to aid in troubleshooting network issues.
Requirements
- Bachelor’s degree in Electrical Engineering, Computer Science, Telecommunications, or a related field.
- 5+ years of experience in mobile network analysis or a related field.
- Strong understanding of mobile network technologies, including 3G, 4G, LTE, 5G, and related protocols.
- Experience with network monitoring and analysis tools (e.g., OOKLA).
- Knowledge of network optimization techniques and best practices.
- Experience with drive testing equipment and post-processing tools.
- Excellent analytical and problem-solving skills.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong understanding of RF principles.
- Knowledge of TCP/IP networking
- Familiarity with mobile device OS (Android, iOS, and RTOS)
Preferred Qualifications
- Industry certifications (e.g., CCNA, CCNP, relevant vendor certifications).
- Experience with scripting languages (e.g, Python, Perl)